One of the most critical aspects of a business is having excellent customer service. With poor customer service, you’ll probably see your clientele making their way to your competition’s store because they will likely feel more welcomed there. Unhappy customers can...
Global Resources
5 Businesses That Can Exploit the Changing Retail Mall Market
Malls are undergoing a significant and rapid change. As the way consumers shop changes, malls are losing the big department stores that were their traditional long-term tenants. While that news isn’t great for mall owners, it can be good news for small business...
5 Useful Apps For Your Small Business
Since 2008, when the Apple store opened with 500 apps, the shop has grown to serve customers in more than 155 countries. For the last ten years, the online store has been helping small businesses to find the best resources for their Apple products. Global Resources...
6 Ways Your Small Business Can Use Voice Technology
In today’s day and age, voice technology is a great way to streamline processes and enhance customer service. However, according to research, while nearly 50% of senior employees use voice-activated technology for personal reasons, just 30% actually use the technology...
Amazing Techniques to Increasing Your Revenue With Apps
You may or may not be surprised to learn that there are nearly 3,000 apps making at least $1 million in annual revenue. This number represents a significant growth from past years, telling us that apps are becoming an increasingly legitimate source of revenue for...
5 Essential Components of a Retail Referral Program
Regardless of whether or not you own a retail store or an e-commerce website, obtaining referrals from your existing customers is one of the strongest marketing weapons in your arsenal. Take time to consider whether or not you’re doing everything you can to harness...