There were things we had been trying to figure out for over 15 years that John helped us work through in a few weeks. He came in with a good attitude every single day and explained it in language our whole crew could follow. The spreadsheets he built for our weekly meetings showed how much he was invested in us. We have real tools now to forecast, budget and lead, and we are ready to use them.
Doug connected with everyone from our bookkeeper to our electricians. He helped us understand why we had no working capital and why the field and the office kept missing each other. He also helped us untangle a complicated web of commingling between personal and business accounts. Our gross profit margin is up because we are finally charging enough to keep the doors open.
They took the time to understand the specific challenges that we face rather than handing us something off a shelf. The analysis was built on our own numbers and the recommendations reflected how our shop actually runs. That is the difference between advice you file away somewhere and advice you actually use on Monday morning.
I started as a one man shop and built it up, but work slowed and I felt at the mercy of the economy and the general contractors I work with. Hoda showed me how to reach prospects in a professional and systematic way and how to monitor profits and performance in real time. Everyone was professional and kind but also very candid, and they did not pull punches about what I needed to do better.
Before Kolin came in I was scrambling issue to issue and I did not trust the data in my own systems. The methodology he taught simplified problem solving for me considerably and left me confident I can manage the business by the numbers, a goal I feared was not possible. We implemented $128,000 worth of improvements with a queue of more to work. My management team now meets weekly and is actually excited about it.
Running a contracting business in a small town has its own challenges and Henrique understood that without us explaining it a dozen times. Even though his time with us was temporary, it was evident he cared intensely about our success as individuals and as a company. He brought better workflows, but more than that he changed how we see what our own company is capable of.
They did not rely on generic analysis or fabricated data. They used our actual company figures to craft a detailed assessment showing us the potential for growth. Henrique built a five year plan, a budget, a dashboard, a cash management report, job descriptions and an employee incentive plan. A goal that once felt unrealistic now looks like it is within reach.
We came in as a group of people who all happened to work at the same place and came out as a team pointed the same direction. The weekly meetings, the job descriptions, the accountability, none of it existed before. The hardest part was admitting how much needed to change, and they made that part easier than I expected it to be.
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link back to their source. Video testimonials link to the full recording on the Global Resources
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