As a business owner, you know how crucial it is to stay on top of your finances. Mismanaging and improperly organizing all of your financial matters will not only make life more difficult for the business, but it could also get you into hot water during tax season and...
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How to Manage Customer Complaints
If you own a business (or plan to) that will see customers on a regular basis, then you know how important customer service is when someone expresses a complaint or concern. The way you handle it will keep the customer loyal, or they’ll leave and go to your...
6 Characteristics That Make a Great Leader
There are many ways to define leadership. For some, certain qualities matter over others. For the most part, though, we can define leadership as someone who can encourage and help their team move forward successfully, and knows when and how he or she needs to step in....