Setting Boundaries as a Small Business Owner: Why You Need Them and Tips to Achieve

Boundaries – we all need them, yet for small business owners, it’s hard to achieve. Setting boundaries is essential for your business to thrive and for you to remain healthy (physically and mentally). Without boundaries, it’s easy to overwork yourself, have clients walk over you, and ultimately burn yourself out.

Creating boundaries can seem like you’re selfish or standoff to your customers. However, boundaries are a healthy part of operating a business and keeping your sanity. The hard part is finding which boundaries are appropriate and how to uphold them professionally.

The following four tips from reviews for Global Resources will help you set boundaries and keep them in place.

Be Clear About Your Boundaries

Lack of clarity is a common reason why many may not understand your boundaries or respect them. It’s easy to blur a line when it’s not clearly defined. Avoid this from happening by being clear about your boundaries right from the start.

An example would be your weekends. If you’re a Monday to Friday business, you likely want your Saturdays and Sundays free for personal and family time. Your boundaries would be that all emails, texts, social media messages, or even phone calls won’t be replied to until Monday morning. Having this boundary allows you to achieve a healthy work-life balance.

Consistently Uphold Your Boundaries

When you set a boundary, you need to uphold it. Another reason why boundaries may become blurred and not respected is when you down respect them yourself. Suppose you tell the public that you won’t respond to messages over the weekend and will reply Monday morning, yet Saturday afternoon, you’re shooting out emails to everyone. Why should your employees or clients feel any different?

Consistently upholding your boundaries shows that you’re serious about them and that you need it. As tempting as it may be to cross your boundary and reply to that email (unless it’s urgent and requires your immediate attention), follow what you set and wait until Monday morning.

Explain Your Reasons

Some customers and clients don’t respect boundaries simply because they don’t understand why they are there. If you assume that everyone will understand and appreciate it once you set a boundary, you’re setting yourself up for frustration.

Once you set a boundary, explain why it’s there. There is usually a legitimate reason why you have the boundary that shouldn’t be a concern or offensive to the client. It could be you need the family time or time to take care of your mental health, your capacity with your workload, or that the boundary is there to keep things fair amongst other clients.

Be Flexible

Be prepared to have boundaries that require a bit of flexibility. If you receive an email Saturday morning of an emergency at the office, is it a smart decision for you to wait until Monday, or would waiting be detrimental to your business? Being flexible is a case to case basis.

If you’re required to cross your boundary due to unforeseen circumstances, you can simply explain that you’re upholding your boundary next time and that it’s important it’s respected.

Don’t let setting boundaries as a business owner intimidate you. They are essential to have for your health and wellbeing. You can’t do everything, every minute of the day. Clearly laying out boundaries and explaining why they’re there will help clients and customers understand and respect them.

Increase Your Social Media Engagement With These 6 Tips

Social media is a crucial tool that every small business should utilize. It’s a free way to get your brand out into your community, reach new clients, and develop lasting relationships. However, social media can also be a massive headache if you’re not getting the return you hoped for.

Let us help you boost your social media engagement to increase your overall social media presence (and followers). The following six tips from Global Resources could take your social media accounts from barely there to engagement every post.

You’re Selling More Than Your Brand

One of the number one social media rules is to have a healthy balance of brand-promoting posts with informative and engaging content within your topic. If all you post about is items you’re selling and that’s it, your followers will get tired of seeing just that.

Include content that shows behind the scenes of your business. Show how much fun you and your team have and why you love what you do. Talk about relevant topics related to your company—post-how-to and informative information that will draw in viewers.

Have Question and Answer Sessions

An excellent way to get engagement is to ask your followers questions. What are their most pressing questions about your business and your field? It allows you to really open up and show the company’s human side while providing value to your followers.

Reply to Comments

When people see that you engage with them, they are more likely to engage with you first. Think how exciting it is when you comment on a post by someone famous, and they write a reply back to you – it’s a good feeling.

Show that you value the comments from your followers by taking the time to reply back to them.

Get On Instagram Stories

Instagram stories are one of the most accessible tools to use to help boost your engagement, especially when you show your face. Stories provide an unfiltered and realistic portrayal of you and your company. They’re also a space you can easily share posts from other accounts and tag other businesses to show your support.

Quality Over Quantity

Although to grow your following and boost your engagement, you want to post frequently, if the quality fades so you can post every day, it’s not worth it. Quality posts with well-spoken captions matter the most over poor photos with irrelevant content that get uploaded every day. So, if you’re frantically trying to upload to meet a weekly quota, consider decreasing how often you post each week and shift that extra time to increase the quality of what you have.

Don’t Forget the Hashtags

Hashtags play a significant role in getting the reach of your latest post. That’s because when you attach a hashtag, anyone who clicks or follows the hashtag will be able to see your post. Using hashtags is an excellent trick to reach new followers and help boost your engagement.

Start implementing the above six tricks to help boost your engagement and the overall quality of your social media accounts.

Shutting Down for the Holidays? 5 Steps to Prepare for Closing

With the holidays quickly approaching, many companies will close their doors for a few days and give their employees a bit of a break. It’s a good morale boost for the office, and companies usually aren’t hectic over Christmas.

If you’re deciding to close down for the holidays, you’ll want to do more than hanging a poster on the front door saying closed on this day. There are a few things to do first that will prepare your employees and customers that you’ll be closed for a bit.

To help get your business ready for the holiday shutdown, reviews for Global Resources has five steps to consider.

Notify Those Associated with the Company

The first step is to notify everyone who would be impacted by the closure and give them enough notice. Most employees will understand and appreciate the time off. However, if you spring it on them last minute, they may get frustrated if they could have planned a holiday.

Try to notify as early as possible. Make sure to let any other businesses associated, like deliveries, vendors, or business partners. Sending an email is an excellent way to do this, so everyone has a reference.

Make Public a Few Weeks Before

You don’t need to necessarily let your customers and the public know about the closure as early as your employees. Nevertheless, it’s still good customer service practice to give them some advanced warning (especially if you sell goods some may purchase as a Christmas present).

If you have an email marketing campaign, include your closure announcement in one that will go out a few weeks before the closure date. Make a post on social media around the same time that explicitly states the dates you’re closed and when you’ll reopen.

Change Any Automated Greetings and Messages

About when you make public of your closure, you should change any automated greetings and messages as well. They should include details on your closure and when you plan to reopen.

Right before you close down, change your automated greetings and messages one more time. This time, explain right away that you’re closed, when you’ll reopen, and an emergency number if applicable to your company.

Schedule Building Check-Ins

Depending on the type of business you operate, you may want someone (or yourself) checking in on the building during the closure. You would hate to come back after a week to find a toilet backed up, or someone didn’t shut the lights off.

The Day You Close Checklist

On the last day of work, have a checklist for everyone in the building. This will ensure everything is set up for there to be no one around. Include duties like backing up any essential documents, shutting down computers, throwing away garbage, quickly cleaning the office, turning down the thermostat, and switching off the lights.

Although it’s not that much additional work to prepare, there are still a few steps to take to prepare for closure. The above few points will provide a good reminder of what to do for a smooth holiday closure.

Evolve into something better.

The Art of Converting New Leads: 5 Tips to Draw in More Clients

How do you grow your business? By bringing in new paying customers and clients. Unfortunately, that isn’t always an easy thing to achieve.

As necessary as it is to keep your existing customer base happy and loyal, you’ll reach the point where you need to bring in new leads for your business to thrive. Many entrepreneurs find out right away how challenging that can be. With the right guidance, though, you’ll slowly be able to increase your customer base to become more profitable.

Global Resources LLC Reviews has five tips to help you convert new leads that will increase your revenue.

Offer a New Client Deal

One of the best methods is to offer new client promotions. Whether it’s free items or services at a discounted price, offering an incentive is an easy way to entice new customers to try out your business.  It allows the person to see what your company is about without having to invest too much.

Have a Thorough FAQ Webpage

Sometimes, all new customers need is a few questions answered before becoming a loyal client. Having a frequently asked questions (FAQ) page that details answers to common inquiries can help relieve any concerns someone has before investing in your company.

Follow-Up with Potential Customer

When you offer a deal or have someone who expresses interest in your business, offering a follow-up is another excellent conversion tactic. A follow-up does a few things. First, it shows that your company cares about the person to personally reach out and ask how their experience was.

Secondly, a follow-up allows you to gather information on what is and isn’t working with your company. They may have valuable information that could help you convert the next potential customer.

Use Social Media

Social media is a powerful tool for reaching out to new clients and converting them. Depending on the type of business you have, that will help frame your social media plan.

For companies that offer services, doing demonstrations on Instagram, Facebook, and even YouTube can give your viewers a taste of what you have to offer. Your social media accounts are also an excellent way to push sales, promotions, explain why someone should be a customer, and for you to engage with your followers.

Make an Actionable Request

Have you tried asking for a sale from the potential client? It’s all in what and how you ask it. Make an actionable request.

Whether you’re sending an email or talking face-to-face, ask them if they’re ready to buy this product or ready to try this service. Your simple request could provide the push to close the sale.

Why is it important to keep looking for new customers? If you plan to grow your business, your current clientele can only support you so much. As you increase your customer base, you bring in more opportunities for sales with each person.

As you reach out for new customers, remember to spend time pampering your loyal customer base. If you switch your focus too much on new recruitments and forget about the ones who already support you, they may end up leaving.

Profit in business. Prosper in life.

6 Tips for Successfully Expanding Your Business

Expanding your business is a dream for many entrepreneurs. Whether it’s adding a second location, increasing your building size, or even bringing on additional team members, the expansion process means good things; it means you’re growing.

Through all the growing excitement does come the expansion stress. There is a lot of work that goes into expanding a business. If not done too quickly and not planned out, expanding can backfire for your company.

At GR-US.com, we want your business to be successful expand. The following six tips will help get you there.

Ensure the Timing is Right

Although you can’t always nail the timing on growth, you can try to expand at the wrong time. Before you begin with anything, first make sure the timing is right to expand.

Look at the economy and your local market. If things are slowing down, it could be a sign to rethink your expansion. How are your sales? You’ll want to have several consecutive months of record sales and new customers to ensure you can stay afloat while expanding.

Offer Something New to Your Company

Start by offering something new to your clientele. Maybe it’s a new service or a new product. Whatever you decide, offering something new to people helps in multiple ways.

To start, you’re offering a new revenue source with current and new customers. The additional can also draw in new customers who wouldn’t otherwise have joined.

Look at Your Business Plan

Ideally, your business plan has a starting point for your expansion, even if it looks a bit different. Your business plan should have sections that discuss the future and what it would look like for your company. Referencing back to your business plan can help you check that you’re ready for expansion and keep you on the best path for your company.

Stay Active on Social Media

Now is not the time to take a step back on social media. In fact, it’s the opposite. As you grow and look at expanding, you’ll want to boost your social media strategy to engage with new clientele.

Staying active on social media also allows you to promote anything new happening, show behind the scenes if you’re expanding your building, and even make special announcements of your company’s going on.

See What Your Customers Want

Your business is serving your customers. What better way to see what will help you expand then learning from who dictates how you grow? Asking your customers what they want and don’t want can help you gauge the direction you take. Not only that but if you start offering something highly requested, it will make your company look very good.

Start Networking

Part of growing and expanding is networking. When you network with other local businesses and clients, it builds valuable relationships that could greatly benefit your company.

Many businesses have partnership programs with local companies, in which they offer discounts and services to employees. In return, there is usually some kind of promotion done to get the word out in the community. Your partnered business could have a different clientele base that could benefit you.

Get excited about expanding, but do so cautiously. Remember that expanding too quickly could cause you to fall behind.

Cultivate from inception.

Negotiate Like a Pro: 6 Tips for Successful Business Negotiations

Business negotiations can be intimidating, especially if you’ve never done them before. Whether you’re making a deal for something simple, building a partnership, or even looking to sell a portion of your company, mastering business negotiation skills is crucial for any entrepreneur.

When you run a business, at some point, you’ll likely find yourself in a negotiation situation. To help you out, Global Resources has six tips for you to lead a successful business negotiation.

Listen Attentively

Listening is a vital element in negotiations. If you’re always talking and never letting the other party speak a word, it’s no longer negotiating. Instead, it’s you just talking about what you want and taking control of everything.

It’s essential to take time to listen attentively to the other party. They may have something important to add to the conversation that could work in both favors. Not only that, you need to have an understanding of what the other party wants to help make a final agreement.

Be Professional and Courteous

Even if the negotiations get a bit heated, keep a level head the entire time. Being professional and courteous to everyone involved will go a long way. Think about it this way – if you’re negotiating with someone who is abrasive, rude, and unprofessional, would you ever want to work with them again? Unless you want to burn bridges, professionalism and courteousness can save and keep business relationships alive.

Come Prepared to Add Value to the Discussion

Business negotiations are important. Otherwise, why would you have them? That means everyone should come to the table prepared and ready to add value to the discussion. Not only that, an entrepreneur’s time is valuable. Don’t be the one that wastes someone’s time by not knowing what is going on.

Have At Least One Draft of the Deal

Whatever the negotiations are about, it’s likely something pretty vital to your company. That is why you don’t want to agree on everything you hear right away. Start with a first draft of the tentative agreement and go from there.

Drawing up a draft allows all parties to analyze everything talked about and pull it apart. Someone may find discrepancies and need to negotiate a bit more before reaching a final deal.

Know When to Walk Away

Although you don’t go into a business negotiation, or any negotiation for that matter, with the intent of no deal being reached and walking away, however, in some instances, that ends up being the case.

If you’re selling something, have a price in mind that you won’t go below. That helps prepare you to walk away from the deal if the other party doesn’t meet you in the middle. Don’t sacrifice your values and business model just to reach a deal.

Conceding Isn’t Always the Best Option

If you’re desperate to reach a deal, you might be tempted to concede to every point and demand the other party’s requests. The downfall to this, the other party may try to push the boundaries to get more out of you since you’ve given in to all of their other requests. Conceding to everything could end up costing you more in the long run.

Business negotiations don’t have to be scary, as long as you come prepared and ready to bargain. Staying confident, professional, and willing to listen will go a long way toward reaching the best deal for all parties involved.

Don’t Waste Time – 5 Tips to Have an Effective Meeting

Meetings are an effective way to get information across, discussing issues, solving problems, and many other reasons. As good as they are, not many people like them, likely because of boring and pointless meetings.

Don’t let your meetings turn into a time that employees disconnect and squeeze in a quick nap. By utilizing proper techniques and tricks, you’ll be able to have an effective and efficient meeting that employees don’t mind attending. Use the following five tips by reviews for Global Resources for effective meetings.

Always Have an Agenda

When you walk into a meeting, you want to know that there’s a purpose for it. If you have a busy day and sit in a three-hour meeting that has no point, you’ll likely leave frustrated and defeated. Don’t do the same to everyone else.

Each meeting you call needs a purpose. Set the schedule ahead of time so you can let everyone know right at the start of what will be discussed. Whether it’s written on a whiteboard, emailed ahead of time, or hand out an agenda at the beginning, make sure the purpose is stated.

Have a Timeline

Part of your agenda should include a timeline. This isn’t to say that you’ve mapped out each minute of the meeting. Instead, it gives a precise starting time and ends time. If you can’t put an end time to the meeting, then go back and revamp your agenda a bit more. Having that clear end time helps keep you on track and reaching the goal of the meeting.

Remember, in the business world, time is money.

Make a note of Off-Topic Discussions

In almost every meeting you hold or attend, you will have off-topic discussions. If you have a notebook with you to make a note of anything that comes up that isn’t part of your agenda, you can talk about it at the end of the next meeting. This will help keep the meeting flowing rather than jumping from topic to topic. Plus, acknowledging the topic and letting the person know you’ll discuss it at the end shows that you value what the person has to say.

Does it Need to Be a Meeting?

Before you call your meeting, make a rough outline of what you want to discuss. After that, ask yourself if the discussion is worth gathering everyone for a meeting, or would it be more suitable to send us an email? If the conversation is only for a few minutes, maybe an email will suffice. However, if it’s something longer with vital information to discuss, the meeting would be better suited than an email.

Encourage Engagement

No one wants to sit in a meeting that is dictated by one person and no one else. How can anyone expect engagement if it’s done that way?

Instead, encourage engagement from the attendees. Ask them questions, allow people to speak up, facilitate discussions on topic, and make a note of everything discussed. By getting everyone involved in the discussion, you’ll increase your chance of having not just a successful meeting, but a memorable one as well.

Turn your meetings into a place of productivity. Use the above points to stay focused, on topic, and lead a successful meeting.

Does How You Answer the Phone Matter? 7 Tips for Answering the Phone at Work

Would you think about how someone answers the phone at work matters? Think back to moments when you called a business and how the person responded. You’ve likely come across a time when someone answered not very professionally and maybe even sounded rude.

Something as simple as how you answer the phone plays a role in the customer experience with your business. Whether it’s a secretary answering the phone every day or you answer it yourself, the following seven tips from Global Resources Reviews will help you step up the experience.

Answer Right Away

Although there are some instances where you won’t be able to answer the phone right away, you want to strive for that. Don’t leave the caller waiting for too long. Try to answer the phone by the third ring.

Introduce Yourself and the Company

If someone is calling for the first time and unsure if they have the right number, it won’t be a good first impression if they have to ask if they have the correct number.

When answering the phone, introduce yourself and the company. Let them know right away that they have the right number (or maybe wrong number), and that you’re ready to help them.

Be Polite and Formal

There’s a difference between answering your cell phone and answering a work phone. You’re likely quite casual when you answer your regular phone, and that’s okay. For work, though, you want to be more formal with what you say. How would you speak to the person if they were in front of you at work? That professional and polite tone and choice of words should be the same for the phone.

Speak Clearly

Not every phone conversation comes across clearly. Whether it’s a lousy reception or background noises, talking over the phone doesn’t sound the same as face to face. If you’re mumbling on top of that, it can make it difficult for the recipient to understand you. Trying to figure out what you’re saying will only cause frustration, so speak nicely and clearly.

With that said, if you’re in an area where there is background noise, remove yourself to a quieter area. Politely ask the caller to hold for a moment while you go somewhere more peaceful.

Direct the Call to the Right Person

If you answer the phone and it’s for someone else in the company, transfer the caller to the desired recipient right away. If the person is busy, let the caller know you’ll leave a message for the person to get in touch with them right away.

Take Clear and Accurate Messages

Sometimes when a person calls, you won’t have the answer, or the desired person isn’t there to talk. You’ll need to take a message. Get all the information to provide a clear message of who’s calling, why, and how to reach them.

Answer Consistently

Once you have a system for how you’ll answer the phone, keep it consistent. Anyone who is answering the phone for your business should answer the same way every time.

Make an excellent first impression when someone calls. The smallest detail, like answering the phone, can go a long way in providing an outstanding customer experience.

Make Your Business Standout with an Exceptional Mission Statement

An excellent element of a solid business plan, but one that is quickly glanced past, is the mission statement. It’s easy to overlook this as being a simple description of your company because that’s basically what it does.

Except a mission statement offers more than a description. It shows the company’s values, creates a brand, and explains why you’re different from the competition. A mission statement can inspire those to come and work for you or for clients to choose you over someone else.

Ready to write a mission statement? Use the following seven tips from GR-US.com to help you write an exceptional mission statement.

Keep it Short

Although the mission statement offers a description of the company, it shouldn’t be your about page. Instead, keep it short. Stay within a few sentences. It may make it more challenging to write. However, going this route helps develop your brand.

Don’t Limit Yourself

Unless your company doesn’t grow past where you currently are, don’t limit yourself in your mission statement. Avoid adding in locations or stating this is the only thing your company focuses on. Be a bit vaguer with it. Keep the opportunity of growing into different avenues open.

Be Enticing

Get creative with your mission statement. You want to tell a story to the reader that entices them to learn more about you and your company. Use the statement to grab their attention.

Use Your Long-term Goals

You don’t have to say a long-term goal. However, the way you word it should tell the reader what your purpose is for the future. What do you hope to achieve in five years? That wraps into the values of the company and what it stands for.

Don’t Use Your First Draft

Because of how important a mission statement is, don’t be afraid to make multiple drafts of it. Start with brainstorming words and phrases that summarize your company and its values. Then, you can take those points and form them into sentences.

After you have something written down, get a second opinion from someone outside of the company. Having a different set of eyes can give you the perspective of someone outside of the company who isn’t biased like your eyes will be. Ask them for feedback and make adjustments according to their response.

Update Your Statement

Your mission statement should and will change as your company grows. So, don’t think that what you write right now is set in stone for the future. Keep updating it as your company grows.

Answer the “Why”

Have you ever been asked why you started your company? If not, now is a good opportunity to answer that question. Why are you doing what you’re currently doing?

Your mission statement should also answer why. Whoever reads it should know right away why the company exists and how it’ll serve the public. Take your time with this part as it has a powerful effect on the overall statement.

Spend time writing out multiple drafts of your mission statement. You only have one shot at making a good first impression within a few lines.

Keep Your Employees Productive – 5 Ways to Boost Office Morale

There are many reasons why any company needs to have strong and positive office morale. To start, employees that are happy and enjoy their job are 13 percent more productive. A more productive employee equals good business for the organization.

Not only that, but it’s also good for the employee’s overall health when a positive environment surrounds them. There’s less stress, which adds to their happiness.

Having a strong team is the backbone of any company. Use the following five tips from Global Resources LLC Reviews to help boost your office morale.

Keep Communication Lines Open

One of the easiest and best ways to keep morale in your company high is to have good communication, and this comes in many forms.

Communication between employees and employers is essential to get the job done. Imagine having to constantly go to your boss to get directions throughout the day, rather than getting all the information right at the start. It would soon become quite stressful.

Not only that, but open communication allows employees to come to you with any concerns or issues that happen within the workplace. The more you can communicate with everyone, the less stressed and happier they’ll be.

Ask for Occasion Feedback

There is nothing wrong with getting feedback from the office on how your management is, what the workload is like, or any ideas they may have to give the company a boost. However, if you’re constantly asking for feedback, it will start to look like you’re not confident in your job and yourself.

Reward Success

Studies in the past few years found that roughly 66 percent of employees would leave their job if they didn’t feel appreciated. That is often the top reason why someone quits – feeling undervalued.

Rewarding success does many things for your employees. It shows that you value the hard work they put in every day. It can bring out some friendly competition, which can boost productivity. Just makes sure the reward is worth it.

Keep Things Light

If you want your employees to enjoy coming to the office, you want the atmosphere to reflect that. Although going too casual and you risk people slacking off, having too strict of a workplace can make employees feel controlled and scared.

Having a bit more casual environment allows employees to enjoy their day. Tell a few (appropriate) jokes throughout the day. Encourage coffee breaks. Get to know your stay more than simply their name. Show the office that you may be their boss, but that shouldn’t stop anyone from enjoying coming to work with you.

Offering Opportunities to Grow

Another key reason why employees are unhappy and ultimately leave is the lack of growth potential. For many people, having that challenge and a goal to achieve will help keep them motivated.

Growth potential doesn’t have to come in the form of a job promotion. If the person is at the top of their job and is happy there, growth can come from going to conferences and taking a new course. Offering opportunities to learn new skills and fine-tune their current ones will add to the employee feeling appreciated.

Boost your office morale and keep your company running smoothly. Be a place that people want to come work at because your current employees speak highly and proudly of their job.