According to a recent survey, the following technologies are listed as ones that small businesses were using or planned on implementing within the next two years. Let’s take a look at the following eight must-have technologies, courtesy of Global Resources LLC consultants.
Data Security remains as the number one technology small businesses need to seriously consider in today’s world of malware and breaches. Still, only 68% of small and medium sized businesses reported currently using these technologies.
In certain instances, small businesses without these protections can even be fined.
Customer Relationship Management (CRM)
The importance of CRM is widely regarded as indispensable, though only a little more than 50% of people said they were currently using one of these tools. It was very evident that small and medium-sized businesses understood the importance of these CRMs for interacting with clients, but hadn’t found one they liked.
HR software was one of the other technologies that was flagged in the survey by just over half of the respondents. If you’re looking to include this with your small business, administrative functions like those for benefits and attendance are critical. Furthermore, it’s also a good idea to look for some strategic options like tracking long-term employee development.
Website Implementation and Enhancement Tools
Even if your small business doesn’t have a strong web presence at this time, there’s no need to worry. There is a gallery of free and affordable options to choose from for both websites and content management that can help you to catch up fast.
Just under 50% of businesses are using or plan to use mobile business applications in the next two years. While mobile applications are usually considered a must-have, small and medium-sized businesses should not overdo it.
Nearly 60% of the small businesses reported that cloud computing made their organizations more scalable. If your house data filing system and budget are strained, the cloud can always help release some of that pressure.
Innovative Payment Methods
As evident, customers that do online shopping want to be able to pay for their purchases in cyberspace as well. Some of the safe industry leaders here include Microsoft Pay.
Even though the numbers skewered down on the survey, recent AI advances put them on a list of must-haves for small companies. You’ll likely see more conversational AI chatbots over the next decade.
Check out Global Resources Reviews to learn more.