There are two types of businesses – good ones and bad ones. The good ones know how to maneuver through the small hiccups to the largest scandals you see on the news station. The bad ones, though, are those that shut down after a year of opening, who can’t keep their customer base going strong, and have nothing but bad reviews floating around the community.
A business owner doesn’t start a company with the intent of doing a bad job. However, in many circumstances, it’s the owner that drives the business into the ground. About half of the sole proprietorship business startups last past five years, and that number drops to one third that survives for over 10 years.
Are you starting a business? Pay attention to the following five warning flags from Global Resources LLC Reviews that you’re running your business into the ground.
When you’re a business owner, your reputation matters. What you say and do every day can and will affect how the public perceives your company. Just because you look clean and professional, that doesn’t mean you get to say whatever you want. On the other side, you could be the most professional person out there, but if you show up every day in sweat pants and a stained shirt, it reflects poorly on you and your company.
Take a moment to look at yourself in the mirror. What do you see from a customer’s perspective?
Not Prepared for the Job
Whether you go to a client’s house for a task or work out of an office, you need the equipment to do the job. If you do not have what you need, it becomes quite difficult to get the work done and move your business forward. Ensure you have all the necessary tools to be successful.
Poor Customer Service Skills
Customer service is crucial, now more than ever. It’s relatively simple – do you want your customers to stay loyal, you need to make them happy by being courteous, polite, and professional. Otherwise, they’ll go somewhere that will treat them right.
Surveys have found that seven out of 10 customers will spend more money at a business that gives them excellent service. People remember good service, but they always remember the terrible service too.
Not Finishing the Work
As a business owner, it’s essential that you get all the work done and on time. Otherwise, you’ll soon have the reputation of being unreliable, which can be detrimental to any company. How would you feel if you hired someone to do a job, only to find out that they only completed half of it and called it quits? Likely not impressed. So, don’t do that to your customers either.
Are you all over the place? Losing papers, forgetting appointments, double booking yourself, or missing deadlines? Disorganization is a major warning flag that your company could end up on a downward spiral.
Luckily for you, though, you can learn valuable organization skills that will help you prioritize your day to meet every deadline. Not only that but staying organized will help you balance your work and life so you can manage the stress of running a business.
Pay close attention to the warning flags listed above. If you catch yourself doing one of these points now and then, it may not be too bad. However, if this is you regularly, then it’s time to reconsider how you run your company.